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To maintain the oil coating, it is best to wash it with lukewarm water.
However, if there is significant dirt or residue, using detergent is fine. If the oil coating is removed, re-season the pan before use.
To maintain the oil coating, it is best to wash it with lukewarm water.
However, if there is significant dirt or residue, using detergent is fine. If the oil coating is removed, re-season the pan before use.
It depends on how frequently you use it, but you should sharpen it whenever you feel the cutting performance has declined.
It depends on how frequently you use it, but you should sharpen it whenever you feel the cutting performance has declined.
There are three main types of whetstones: coarse, medium, and finishing.
A medium whetstone is sufficient for regular maintenance.
For enhanced sharpness, use a finishing whetstone after the medium one.
If your knife has significant chipping, use a coarse whetstone.
There are three main types of whetstones: coarse, medium, and finishing.
A medium whetstone is sufficient for regular maintenance.
For enhanced sharpness, use a finishing whetstone after the medium one.
If your knife has significant chipping, use a coarse whetstone.
Since wooden steamers are sensitive to moisture, store them in a well-ventilated area or wrap them in newspaper to prevent dampness.
Since wooden steamers are sensitive to moisture, store them in a well-ventilated area or wrap them in newspaper to prevent dampness.
Choose based on your intended use:
Chef’s Knife (Gyuto, Santoku): Versatile for various cutting tasks.
Paring Knife: Ideal for precision work like peeling fruits and vegetables.
Deba Knife: Thick-bladed, great for filleting fish.
Yanagiba Knife: Long-bladed, perfect for slicing sashimi.
For more details, refer to the product selection guide on each page.
Choose based on your intended use:
Chef’s Knife (Gyuto, Santoku): Versatile for various cutting tasks.
Paring Knife: Ideal for precision work like peeling fruits and vegetables.
Deba Knife: Thick-bladed, great for filleting fish.
Yanagiba Knife: Long-bladed, perfect for slicing sashimi.
For more details, refer to the product selection guide on each page.
Stainless steel is rust-resistant and easy to maintain, while carbon steel retains sharpness longer.
Choose based on your preference for maintenance and sharpness.
Stainless steel is rust-resistant and easy to maintain, while carbon steel retains sharpness longer.
Choose based on your preference for maintenance and sharpness.
It is best to avoid using bleach as it may leave residues that could transfer to food.
Instead, rub the board with a cut lemon to naturally disinfect and deodorize it.
It is best to avoid using bleach as it may leave residues that could transfer to food.
Instead, rub the board with a cut lemon to naturally disinfect and deodorize it.
Seasoning is necessary to prevent food from sticking.
While nitrided iron frying pans can be used as is, seasoning will further enhance usability.
Seasoning is necessary to prevent food from sticking.
While nitrided iron frying pans can be used as is, seasoning will further enhance usability.
Do not leave food in the pan for extended periods after cooking, as salt can cause corrosion.
To prolong its lifespan, transfer food to a plate or container and wash the pan promptly.
Do not leave food in the pan for extended periods after cooking, as salt can cause corrosion.
To prolong its lifespan, transfer food to a plate or container and wash the pan promptly.
Shipping within Japan is a flat rate of 900 yen.
International shipping costs vary depending on the destination and order weight.
For more details, please refer to our international shipping information.
*Depending on the destination country, import duties or taxes may apply upon arrival.
Shipping within Japan is a flat rate of 900 yen.
International shipping costs vary depending on the destination and order weight.
For more details, please refer to our international shipping information.
*Depending on the destination country, import duties or taxes may apply upon arrival.
We accept the following payment methods:
Credit Card (VISA, Mastercard, JCB, American Express) / PayPal.
We accept the following payment methods:
Credit Card (VISA, Mastercard, JCB, American Express) / PayPal.
We do not accept cancellations, returns, or exchanges due to customer preference.
However, we will accept returns in the case of damage during shipping, defective items, or incorrect shipments. In such cases, we will cover the return shipping costs.
Please contact us within three days of receiving the item and keep it in its original packaging.
We do not accept cancellations, returns, or exchanges due to customer preference.
However, we will accept returns in the case of damage during shipping, defective items, or incorrect shipments. In such cases, we will cover the return shipping costs.
Please contact us within three days of receiving the item and keep it in its original packaging.
Yes.
Please mention 'Receipt Request' in the remarks section at checkout, and we will send you a PDF receipt via email.
Yes.
Please mention 'Receipt Request' in the remarks section at checkout, and we will send you a PDF receipt via email.
For bulk purchases and business inquiries, please contact us via the inquiry form.
Providing your preferred delivery date and shipping address will help us process your request smoothly.
For bulk purchases and business inquiries, please contact us via the inquiry form.
Providing your preferred delivery date and shipping address will help us process your request smoothly.
Yes, you can order items that are not listed on our online shop.
Please contact us via the inquiry form if you are interested.
Yes, you can order items that are not listed on our online shop.
Please contact us via the inquiry form if you are interested.
Yes, we accept custom orders.
If you are interested, please contact us via the inquiry form .
Yes, we accept custom orders.
If you are interested, please contact us via the inquiry form .
Please contact us via the inquiry form so we can discuss the details.
Please contact us via the inquiry form so we can discuss the details.
Fluctuations in exchange rates and foreign transaction fees charged by your credit card company may cause discrepancies between the order total and the charged amount.
Please contact your credit card company for details.
If the difference is not due to additional fees from your card provider, please reach out to us via the inquiry form.
Fluctuations in exchange rates and foreign transaction fees charged by your credit card company may cause discrepancies between the order total and the charged amount.
Please contact your credit card company for details.
If the difference is not due to additional fees from your card provider, please reach out to us via the inquiry form.
For domestic deliveries in Japan, orders usually arrive within 1 to 4 days after shipping.
For international deliveries, it typically takes 4 to 10 days depending on the destination.
For more details, please check here.
For domestic deliveries in Japan, orders usually arrive within 1 to 4 days after shipping.
For international deliveries, it typically takes 4 to 10 days depending on the destination.
For more details, please check here.
For items in stock, we will ship within one week after payment confirmation.
If there is a delay in shipping, we will notify you via email with the estimated delivery date.
For items in stock, we will ship within one week after payment confirmation.
If there is a delay in shipping, we will notify you via email with the estimated delivery date.
If your order has not yet been shipped, we can update the shipping address.
Please contact us as soon as possible.
Once the order has been shipped, we cannot change the address.
If the package is returned to us due to an incorrect address, you will need to cover the return and reshipping fees.
Please ensure your address is correct when placing your order.
If your order has not yet been shipped, we can update the shipping address.
Please contact us as soon as possible.
Once the order has been shipped, we cannot change the address.
If the package is returned to us due to an incorrect address, you will need to cover the return and reshipping fees.
Please ensure your address is correct when placing your order.
Yes, we offer unattended delivery.
However, please note that we cannot be held responsible for any loss or issues that may occur after delivery.
Yes, we offer unattended delivery.
However, please note that we cannot be held responsible for any loss or issues that may occur after delivery.
Yes, we can reship your package if you cover the shipping cost again.
However, if the return was due to an incorrect address or an unattended delivery, we cannot offer a refund.
Please ensure your shipping details are correct when placing your order.
Yes, we can reship your package if you cover the shipping cost again.
However, if the return was due to an incorrect address or an unattended delivery, we cannot offer a refund.
Please ensure your shipping details are correct when placing your order.
Yes, you can.
Please enter your desired international shipping address at checkout.
Yes, you can.
Please enter your desired international shipping address at checkout.
Domestic deliveries are handled by Sagawa Express, and international shipments are sent via EMS.
We do not accept requests for specific carriers.
Thank you for your understanding.
Domestic deliveries are handled by Sagawa Express, and international shipments are sent via EMS.
We do not accept requests for specific carriers.
Thank you for your understanding.
We are sorry, but we do not accept specific delivery date and time requests.
Your order will be delivered as soon as possible.
We are sorry, but we do not accept specific delivery date and time requests.
Your order will be delivered as soon as possible.
Yes, we can repair knives purchased from our store, except in cases of severe damage.
We also accept repairs for knives purchased elsewhere, but some may not be covered under our warranty.
Yes, we can repair knives purchased from our store, except in cases of severe damage.
We also accept repairs for knives purchased elsewhere, but some may not be covered under our warranty.
The possibility and cost of repairs depend on the item and its condition. Please contact us via the inquiry form for more details.
The possibility and cost of repairs depend on the item and its condition. Please contact us via the inquiry form for more details.
Yes, we offer a resurfacing service to extend the lifespan of your wooden cutting board.
The cost varies depending on the thickness removed, so please feel free to inquire.
Please note that shipping costs are the customer's responsibility.
Yes, we offer a resurfacing service to extend the lifespan of your wooden cutting board.
The cost varies depending on the thickness removed, so please feel free to inquire.
Please note that shipping costs are the customer's responsibility.
Yes, we offer engraving and gift wrapping for knives (excluding some models).
If you would like these services, please select them on the product page and add them to your cart.
Knives make popular and recommended gifts.
Yes, we offer engraving and gift wrapping for knives (excluding some models).
If you would like these services, please select them on the product page and add them to your cart.
Knives make popular and recommended gifts.
For knives, the box will be wrapped in wrapping paper and then tied with a cross ribbon.
For other products, we will place them in a bag and wrap them with ribbon.
Please note that the wrapping method may change without notice.
For knives, the box will be wrapped in wrapping paper and then tied with a cross ribbon.
For other products, we will place them in a bag and wrap them with ribbon.
Please note that the wrapping method may change without notice.
If the item you want fits in a gift bag, we can accommodate your request.
If you would like to purchase this item together with other items for your home, please let us know by filling out the inquiry form .
If you would like wrapping, please select it on the product page and add it to your cart.
If the item you want fits in a gift bag, we can accommodate your request.
If you would like to purchase this item together with other items for your home, please let us know by filling out the inquiry form .
If you would like wrapping, please select it on the product page and add it to your cart.
Some products that cannot be placed in a gift wrapping bag are not eligible.
*Items that fit into gift wrapping bags come with gift wrapping options. Please check the product page.
Some products that cannot be placed in a gift wrapping bag are not eligible.
*Items that fit into gift wrapping bags come with gift wrapping options. Please check the product page.
